Intelligent InSites (Fargo, ND) leaders have announced that Andy Westby is joining the team as Director of Customer Success. The new hire is part of a commitment to 100 percent customer satisfaction, and Andy’s responsibilities will encompass various tasks that further the company’s overarching customer success management vision.

Andy comes to Intelligent InSites after multiple years launching and working with the Fargo office of Preventice, a company that uses technology to help health care providers improve patient outcomes and engagement. He also spent 11 years in services and product management at Great Plains (Microsoft). Andy brings passion and an impressive background to the Intelligent InSites team, which plans to utilize his talents to further improve its user experience.

As a leading healthcare operations support organization, Intelligent InSites uses real-time data to develop progressive processes for healthcare operations and patient care. The organization has also been in our feed as it underwent an executive transition earlier this year.